To reset the password of another administrator, you must have Super Admin privileges. If you have Super Admin privileges, follow the same steps as above for resetting a user's password.
If you can't sign in to the Admin console and need to reset your own administrator password,
- Go to admin.google.com.
- If you don't know your username, click Need help? then follow the instructions for accessing your account either at your recovery email address or phone number.
- If you don’t know your password, enter your username, click Next, then click Need help? below the Sign-in button. Reset your password by entering the email address you use to sign in to Google. This can be your Gmail address, your Google Workspace email address, or another email address associated with your account.
- If you're having other problems signing in, enter the email address you use to sign in to Google. This can be your Gmail address, your Google Workspace email address, or another email address associated with your account. Then follow the instructions that appear on screen.