CodeGuard seem to have stopped backing up my account, what could be the problem?
When there is an issue with your website on CodeGuard, CodeGuard usually sends a mail to your registered email stating the exact issue. Do copy the mail and send it to our technical desk: techincal@whogohost.com so we can check further and assist ...
My hosting account is expired, can I still access my CodeGuard account to download my backups?
Your hosting account is different from your CodeGuard account. It is possible for the hosting account to be expired and the CodeGuard account is still active provided it is yet to expire. You can access the CodeGuard account to download the backup...
What if the server where my account is hosted is down, can I still access the CodeGuard dashboard?
The server where your account is hosted is different from where CodeGuard is. The backups done on CodeGuard are not stored on the same server where your hosting files are.